Safety Alert Date/TimeAlert GPS CoordinatesAlert Business & AddressCityStateZipIncident TypeDistribution CenterCitadel Escort IDPublic Safety Agency DispatchedContact #Dispatcher Info:Arrest Made Y/NIncident SummaryResolutionLink to Alert Location
3/10/21 4:36 AM33.975880, -118.358360SubwayInglewoodCA90302Suspicious PersonPFS Southern California0Inglewood PD310-412-521138NOn 3/10/21 @ 4:36 AM, PFG driver activated their Citadel mobile emergency FOB during a delivery stop at Subway, 947 N La Brea Ave, Inglewood, CA 90302. Security dispatched Inglewood PD to the activation location.Inglewood PD dispatch stated the PFG driver activated his Citadel Escort FOB due to an unauthorized male harassing him during his Subway delivery stop. The PFG driver felt it was prudent to activate the Escort to help ensure his personal safety. Officer Fernandez arrived on the scene and walked the interior and exterior of the business. The male subject had departed the area and the scene was declared all clear. The PFG driver was safe and able to complete his delivery duties. Inglewood PD incident #14875.https://goo.gl/maps/onVGzNaq8EL9j7gn9
1/21/21 4:30 AM33.959710, -118.265570Churros MichelinkLos AngelesCA90063RobberyPFS Southern California264Los Angeles PD877-275-5273717NOn 1/21/2021 @ 4:30AM, the PFG driver activated their Citadel mobile emergency FOB during a delivery stop at Churros Michelink, 536 E Manchester Ave, Los Angeles, CA 90003. Security dispatched Los Angeles PD to the activation location.LAPD dispatch stated the PFG driver activated his Citadel Escort FOB due to an unauthorized male inside the restaurant during his Churros Michelink delivery stop. The PFG driver advised the male snuck into the restaurant behind him while he was unloading his food delivery items. The suspect went behind the counter and broke open the cash register. The suspect attempted to break into the store’s safe using a crowbar. LAPD Officer Lee arrived on scene and approached the suspect who fled on foot. The PFG driver was determined safe and able to complete his delivery duties.https://goo.gl/maps/A65aZ4hQEnc3PCfUA
2/23/21 10:02 AM36.118220, -95.888370Cracker BarrelTulsaOK74145Accidental ActivationPFG Customized Texas72Tulsa PD918-596-9222A1073NOn 2/23/21 @ 10:02 AM, PFG driver activated their Citadel mobile emergency FOB during a delivery stop at Cracker Barrel, 8008 E 31st St, Tulsa, OK 74145. Security dispatched Tulsa PD to the activation location.Tulsa PD dispatch stated the PFG driver accidentally activated his Citadel Escort FOB during his Cracker Barrel delivery stop. Officers arrived on scene, contacted the driver, and ensured his safety. The PFG driver completed his delivery duties with no issue.https://goo.gl/maps/9H322UVrzk8kNArN9
3/8/21 7:44 AM32.991640, -96.943620Outback SteakhouseDentonTX67205Break-inPFG Customized Texas75Denton PD940-383-8733AnnNOn 3/08/21 @ 7:44 AM, PFG driver activated their Citadel mobile emergency FOB during a delivery stop at Outback Steakhouse, 300 I-35E, Denton, TX 76205. Security dispatched Denton PD to the activation location.Denton PD dispatch stated the PFG driver activated his Citadel Escort FOB due to an unsecure door at his Outback Steakhouse delivery stop. The PFG driver arrived to find an open door to the restaurant and an audio alarm sounding from the building. The PFG driver was concerned an unauthorized person(s) may be inside the business and his personal safety could be threatened. Officer Nalley arrived on the scene and walked the interior and exterior of the building and secured the door. The PFG driver was found safe and able to complete his delivery duties.https://goo.gl/maps/w1Htu213HJoP1BVX9
6/16/21 5:51 AM39.247680, -94.661810Outback SteakhouseKansas CityMO64153Suspicious ActivityPFG Customized Texas76Kansas City PD816-234-5540U/ANOn 6/16/21 5:51 AM, PFG driver activated their Citadel mobile emergency FOB during a delivery stop at Outback Steakhouse, 7006 NW Barry Rd, Kansas City, MO 64153. Security dispatched Kansas City PD to the activation location.Citadel Fleet Safety Jim Rennie advised the PFG driver activated his Citadel Escort FOB during his Outback Steakhouse delivery stop. The PFG driver encountered the Outback Steakhouse building alarm activated. Kansas City PD Officer Molino arrived on scene and walked the interior of the restaurant, including the restrooms, and exterior giving an all clear. Officer Molino confirmed the PFG driver was safe and able to complete his duties.https://goo.gl/maps/kGEdaHjTYbYSNsem9
5/25/21 3:14:0047.707560, -122.335530North Northgate Way & North 107th StSeattleWA98133Accidental ActivationPFS Pacific Northwest519Seattle PD206-583-211111NOn 5/25/21 @ 3:14 AM, PFS driver activated their Citadel mobile emergency FOB while driving on N. Northgate Way, Seattle, WA 98133. Security dispatched Seattle PD to the activation location.Citadel Fleet Safety Jim Rennie advised Seattle PD officers arrived on scene and located PFS driver David Nearing. PFS driver Nearing informed officers he accidentally bumped the Citadel Escort FOB. Officers verified the driver's safety and the situation was given an all clear.https://goo.gl/maps/3Bbs5RHj8mpgLtTeA
5/22/21 3:56:0047.084550, -122.293740Meridian Ave E & 146th St ESouth HillWA98374Accidental ActivationPFS Pacific Northwest498Puyallup PD253-841-5415N/ANOn 5/22/21 @ 3:56 AM, PFS driver experienced a runaway accidental alarm from his Citadel Escort FOB. Citadel Fleet Safety Jim Rennie advised the driver was safe, under no duress, and the alert was potentially caused by the driver sitting on the FOB thereby activating the device.https://goo.gl/maps/PuPE2ddzwCvi7yU58
7/22/21 2:42 AM46.818810, -92.175842Outbeack Steakhouse, 4255 Haines RdHermantownMN55811Accidental ActivationPFG Customized Indiana0022Duluth PD218-625-3581U/ANOn 6/22/21 2:42 AM, PFG driver activated their Citadel mobile emergency FOB during a delivery stop at Outback Steakhouse,4255 Haines Rd, Hermantown, MN 55811 . Security dispatched Duluth PD to the activation location.Citadel Fleet Safety Jim Rennie advised the PFG driver accidentally activated his Citadel Escort FOB during his Outback Steakhouse delivery stop. Duluth PD Officer Enright arrived on scene and located the PFG truck. The cab was empty, doors locked, and the temperature gauge was reading zero degrees. An inspection of the premises found the Outback Steakhouse was dark and no driver delivery activity occurring. Officer Enright felt the location of the truck may be a rest stop for the PFG driver in between route stops. Officer Enright found no signs of forced entry and recalls possibly seeing the PFG truck positioned in that location prior when he was performing normal nighttime surveillance passes.-92.175842
10/26/21 6:23 AM44.918100, -93.183390Dairy Queen, Ford PkwySt. PaulMN55116Public DisturbanceReinhart Minnesota0002Ramsey County Emergency Communication651-767-0640#101U/AOn 10/26/21 6:23 AM, Reinhart driver activated their Citadel mobile emergency FOB during a delivery stop at Dairy Queen, 1959 Ford Pkwy, St Paul, MN 55116. Security dispatched St. Paul PD to the activation location.Citadel Fleet Safety Jim Rennie advised the Reinhart driver activated his Citadel Escort FOB upon observing a hostile interaction at his Dairy Queen delivery stop. The Reinhart driver encountered a disturbance/fight between the Dairy Queen manager and unauthorized males at the business. St. Paul PD Officers Ganzel and Campo arrived on scene and made contact with the Reinhart driver. Officers handled the disturbance and ensured the Reinhart driver was safe and able to complete his delivery duties. Officers acknowledged the Reinhart driver's actions as having performed a good Samaritan role in the incident.https://goo.gl/maps/rHvjRxjRDdFftwix7
11/29/21 4:00 AM34.062976, -118.447054Intersection of 906 Broxton Ave & Weyburn AveLos AngelesCA90024Good Samaritan ActVistar Southern Cal0638Los Angeles PD213-617-5980#380NOn 11/29/21 4:00 AM, Vistar driver activated their Citadel mobile emergency FOB while enroute near the intersection of 906 Broxton Ave & Weyburn Ave, Los Angeles, CA 90024. Security dispatched Los Angeles PD to the activation location.Citadel Fleet Safety Jim Rennie advised the Vistar driver activated his Citadel Escort FOB upon observing an unknown female apparently under the influence of narcotics/alchohol during his delivery route. The Vistar driver noticed a black female, in her early 20's, sitting on the curb exhibiting signs of incoherence. The Vistar driver was concerned for the female's safety and activated his Citadel FOB acting as a good Samaritan. Los Angeles PD officers arrived on scene and contacted the female. The officers assisted in providing the female care and clearing the scene. The Vistar driver was safe and able to complete his delivery duties. Los Angeles PD officers were appreciative of the Vistar driver's efforts to help the female.https://goo.gl/maps/SLA9gwBdEsDFhiKS8
2/18/22 2:30 AM34.026590, -118.198840Wingstop, 3476 Whittier BlvdLos AngelesCA90023Suspicious PersonPFS Southern California280Los Angeles PD213-617-5980U/ANOn 2/18/22 2:30 AM, PFS driver activated their Citadel mobile emergency FOB during a delivery stop at Wingstop, 3476 Whittier Blvd, Los Angeles, CA 90023. Security dispatched Los Angeles PD to the activation location.Citadel Fleet Safety Jim Rennie advised the PFS driver activated his Citadel Escort FOB upon encountering an unauthorized male at his Wingstop delivery stop. The PFS driver experienced a homeless male blocking his door and preventing the driver from performing his workflow. The PFS driver felt his personal safety could be at risk during the incident. Los Angeles PD Officer Marona arrived on scene and contacted the PFS driver. The homeless male was escorted off the property by officers. The PFS driver was safe and able to complete his delivery duties.https://goo.gl/maps/qbn1u2cjxtAr1Xch9
3/8/22 7:02 AM40.879330, -96.681010Cracker Barrel, 6700 N 27th StLincolnNE68521Undefined ActivationPFG Customized Texas0074Lincoln PD402-441-6000#3435NOn 3/8/22 7:02 AM, PFG Customized driver activated their Citadel mobile emergency FOB during a delivery stop at Cracker Barrel, 6700 N 27th St, Lincoln, NE 68521. Security dispatched Lincoln PD to the activation location.Citadel Fleet Safety Jim Rennie advised the PFG Customized driver activated his Citadel Escort FOB during his Cracker Barrel delivery stop. Lincoln PD Officer Schmidt arrived on scene and contacted the PFG driver. Officers walked the exterior of the property ensuring there were no irregular or suspicious activities occurring. The PFG driver was safe and able to complete his delivery duties.https://goo.gl/maps/YFLqS1wovy1TJyUo9
3/14/22 11:51 AM33.706180, -84.168560Stopped in the middle of the road near 2776 Panola RdLithoniaGA30058Mechanical IssueEby-Brown RockmartPatrick Jones - 315DeKalb County Public Safety404-294-2911#3741NOn 3/14/22 11:51 AM, Eby-Brown driver activated their Citadel mobile emergency FOB in the middle of the road near 2776 Panola Rd, Lithonia, GA 30058. Security dispatched Dekalb County PD to the activation location.Citadel Fleet Safety Jim Rennie advised the Eby-Brown driver activated his Citadel Escort FOB upon experiencing a mechanical issue with his truck during delivery stops. Dekalb County PD officers arrived on scene and contacted the driver. The Eby-Brown truck was broken down in the middle of the road and officers were able to stop traffic so Penske could proceed to the truck and provide assistance. The Eby-Brown driver was safe and officers cleared the call as no further assistance needed.https://goo.gl/maps/HVXdJNb3KX9SWgH17
5/3/22 4:20 AM37.938679, -121.285530Church's Chicken, 110 Doctor M.L.K. Jr BlvdStocktonCA95206Suspicious Persons/Disruption of Work DutiesPFG Customized California0006Stockton PD209-937-7911U/ANOn 5/3/22 4:20 AM, PFG driver activated their Citadel mobile emergency FOB during a delivery stop at Church's Chicken, 110 Doctor M.L.K. Jr Blvd, Stockton, CA 95206. Security dispatched Stockton PD to the activation location.Citadel Fleet Safety Jim Rennie advised the PFG driver activated his Citadel Escort FOB due to two unauthorized males interfering with his Church's Chicken delivery stop. The PFG driver encountered two transient males acting aggressively toward him and he was concerned for his personal safety. One unauthorized male was stating he had the intention of damaging the driver's PFG truck. Stockton PD Officer Mederios arrived on scene and contacted the PFG driver. Officers removed the unauthorized males from the property, thereby ensuring the PFG driver's safety. The PFG was able to complete his delivery duties without further incident.https://goo.gl/maps/YJCVM7SEjXNfktGZ9
6/4/22 5:18 AM34.970920, -120.435730Mountain Miike's Pizza, 1729 N BroadwaySanta MariaCA93454Suspicious Person/TrespassingPFS Southern California294Santa Maria PD805-925-2631U/ANOn 6/4/22 5:18 AM, PFS driver activated their Citadel mobile emergency FOB during a delivery stop at Moutain Mike's Pizza, 1729 N Broadway, Santa Maria, CA 93454. Security dispatched Santa Maria PD to the activation location.Citadel Fleet Safety Jim Rennie advised the PFS driver activated his Citadel Escort FOB due to a suspicious male engaging him during his Mountain Mike's Pizza delivery stop. The PFS driver encountered a homeless male, wearing white shoes, t-shirt, and jeans, asking to use the restroom in the business. The PFS driver felt his personal safety could be at risk but allowed the unauthorized male to proceed inside the business. Once inside, the unauthorized male took food, and soda, and wandered around, eventually sitting in a booth and refusing to leave the business. Santa Maria PD Officer Rubio arrived on scene and contacted the PFS driver. Officer Rubio removed the unauthorized male from the premises and stated he would arrest the male for trespassing if he stepped foot back on the property. The PFS driver was safe and able to complete his delivery duties. Officer Rubio was appreciative of the driver's Citadel Escort activation and cautioned the driver not to let anyone enter a customer's business after hours as the situation could end poorly.https://goo.gl/maps/CWQr4eFMCaRL8qwC6
7/19/22 9:27 AM36.183560, -86.275490PFG Customized, 825 Maddox-Simpson PkwyLebanonTN37090Medical EmergencyPFG Customized TennesseeFront DeskNoneN/AN/ANOn 7/19/22 9:27 AM, PFG Customized TN activated their Citadel mobile emergency FOB - Front Desk during work hours at PFG Customized, 825 Maddox-Simpson Pkwy, Lebanon, TN 37090. Security communicated with the site and dispatch assistance was not requested..Citadel Fleet Safety Jim Rennie advised a PFG Customized associate activated the Citadel Escort FOB - Front Desk after observing a warehouse associate experience a medical emergency. PFG associate Helen witnessed an associate who had passed out in the warehouse. The associate in need stated he was not feeling well, was dizzy, and had passed out due to low iron. Security spoke with Helen via two-way communication and Helen advised Security they could cancel the alert and dispatch. Helen stated the associate had forgotten to take his insulin and confirmed no medical assistance was needed.https://goo.gl/maps/PmWSZWzqS7ZRaErJ8
9/30/22 4:45 AM36.102490, -86.666050SonicNashvilleTN37217Runaway Child/Good Samaritan ActPFS Bowling GreenBilly Underwood - 1347Nashville PD615-861-7744U/ANOn 9/30/22 4:45 AM, PFS driver activated their Citadel mobile emergency FOB during a delivery stop at Sonic. Security dispatched Nashville PD to the activation location.Citadel Fleet Safety Jim Rennie advised PFS driver Billy Underwood activated his Citadel Escort FOB upon observing an unaccompanied minor at his Sonic delivery stop. Billy noticed a young boy, approximately 12 years old, sitting outside the business. Billy spoke to the child and found out the boy had run away from home the night before and had slept in the nearby woods. Billy observed the child shivering from the cold and asked if he could call someone to come get him. Nashville PD officers arrived on site and contacted the PFS driver. Billy later found out officers had been searching for the boy only a few miles away. Officers were able to assist the boy with his situation. PFS Transportation Supervisor Nashville stated he looks at the Citadel Escort FOBs as one of the best investments the company could have made for the drivers and possibly the general public.https://goo.gl/maps/vMkYBXDGg3Bh5D4i8
11/13/22 4:38 PM36.183559, -86.275490PFG Customized, 825 Maddox-Simpson PkwyLebanonTN37090Former Employee Trespassing/Harassing GuardsPFG Customized TN1339Lebanon PD615-444-2323U/ANOn 11/13/22 4:38 PM, PFG Customized security guard activated her Citadel mobile emergency two-way FOB at PFG Customized security guard shack, 825 Maddox-Simpson Pkwy, Lebanon, TN 37090. Security dispatched Lebanon PD to the activation location.Citadel Fleet Safety Jim Rennie advised PFG Customized security guard Jamie activated her Citadel Escort FOB upon encountering a former employee onsite at PFG Customized. Security guard Jamie was approached by former employee Damion Wright who began harassing the guards. Security guard Jamie activated her Citadel two-way voice FOB to request police assistance. Lebanon PD Officer Mickel arrived on scene and contacted Jamie. Officer Mickel interviewed former employee Damion Wright and advised him not trespass on the property again. Officer Mickel escorted Damion Wright off of the property grounds and issues a warning that future incidents of him on the property would result in immediate arrest. Security Jamie was okay and able to continue her duties. http://maps.google.com/maps?q=36.183195,-86.277877
11/22/22 4:14 AM33.960130, -118.232210Church's Texas Chicken, 1030 E Manchester AveLos AngelesCA90001Break-In/Property DamagePFG Customized California0533Los Angeles PD213-617-5980#216NOn 11/22/22 4:14 AM, PFG Customized driver activated their Citadel mobile emergency FOB during a delivery stop at Church's Texas Chicken, 1030 E Manchester Ave, Los Angeles, CA 90001. Security dispatched Los Angeles PD to the activation location.Citadel Fleet Safety Jim Rennie advised PFG Customized driver Servando activated his Citadel Escort FOB due to an unauthorized person gaining access to his Church's Texas Chicken delivery stop. PFG driver Servando observed a suspicious male gain entry to the business through a back door and Servando was concerned for his personal safety. The unauthorized person then ran to the PFG truck and attempted to gain access to the cab but the doors were locked. The suspect ran back into the business, threw restaurant property around, and fled as the police arrived. Los Angeles PD Officer Alanz arrived on scene and contacted PFG driver Servando. Officer Alanz found damage to the business and waited for a Church's Texas Chicken employee to arrive to fill out a case report. PFG driver Servando was safe and moved on to his next delivery stop. Officer Alanz was appreciative of PFG driver Servando's actions. https://goo.gl/maps/oM7vwirnU8w1b6Gw9
12/12/22 9:46 AM41.359470, -81.461166Core-Mark International, 30300 Emerald Valley PkwySolonOH44139Medical EmergencyCore-Mark Glen Willow1393Oakwood Fire Department440-247-7321#209NOn 12/12/22 9:46 AM, a Core-Mark employee activated the Citadel two-way voice mobile emergency FOB at Core-Mark International, 30300 Emerald Valley Pkwy, Solon, OH 44139. Security dispatched Oakwood Fire Department to the activation location.Citadel Fleet Safety Jim Rennie advised a Core-Mark employee activated the Citadel Escort two-way voice FOB upon observing his coworker Rodney experiencing a medical emergency at the Core-Mark facility. Rodney was complaining of chest pains and difficulty breathing. Oakwood Fire Department arrived on scene and contacted Rodney. Paramedics took Rodney's vitals, which were good, but they recommended transport to Cleveland Hospital for evaluation. Rodney denied transport and was instead taken by personal vehicle to an Akron, Ohio medical center for further evaluation and treatment of his symptoms. https://goo.gl/maps/w5tjZT94SpfcKvmD6
12/20/22 12:06 AM32.550550, -117.037120Church's Texas Chicken, 423 E San Ysidro BlvdSan YsidroCA92173Suspicious Person/Trespassing - ARRESTPFG Customized California0546San Diego PD619-531-2060U/AYOn 12/20/22 12:06 AM, PFG Customized driver activated their Citadel mobile emergency FOB during a delivery stop at Church's Texas Chicken, 423 E San Ysidro Blvd, San Ysidro, CA 92173. Security dispatched San Diego PD to the activation location.Citadel Fleet Safety Jim Rennie advised the PFG Customized driver activated his Citadel Escort FOB upon encountering an unauthorized male at his Church's Texas Chicken delivery stop. The PFG driver stated the unauthorized male was attempting to instigate a fight with him and the driver was concerned for his personal safety. The unauthorized male snuck into the restaurant behind the PFG driver and would not leave, acting belligerently. San Diego PD Officer Reyes arrived on scene and contacted the PFG driver. Officer Reyes and his partner were able to physically pull the suspect from the restaurant. The suspect was determined to be under the influence of a controlled substance. Officers arrested the suspect and took him to the San Ysidro jail for processing. The PFG driver was safe and able to complete his work duties.https://goo.gl/maps/9L2fvSfPf5chKHJz7
1/21/23 5:39 PM37.323270, -121.9333307-Eleven, 2230 Stevens Creek BlvdSan JoseCA95128Suspicious Persons/Theft of GoodsCore-Mark West Sacramento1471San Jose PD912-340-9245#1095NOn 1/21/23 5:39 PM, Core-Mark driver activated their Citadel mobile emergency FOB during a delivery stop at 7-Eleven, 2230 Stevens Creek Blvd, San Jose, CA 95128. Security dispatched San Jose PD to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB due to unauthorized persons committing theft during his 7-Eleven delivery stop. The Core-Mark driver had two suspicious persons walk up from behind and steal cartons of cigarettes from his truck. The driver felt his personal safety could be at risk. San Jose PD Officer Miller arrived on scene and made contact with the Core-Mark driver. The two suspects had fled the scene and Officer Miller filed a theft report. San Jose PD would be on the lookout for the suspect's vehicle. The Core-Mark driver was safe, with no injuries, and able to complete his delivery duties. Officer Miller was appreciative of the Core-Mark driver's actions.https://goo.gl/maps/jHrt4Ag4ru8qGmjg7
3/15/23 2:43 PM37.661120, -122.4382207-Eleven, 1136 Mission RdSouth San FranciscoCA94080Suspicious Persons/Attempted RobberyCore-Mark West Sacramento1462South San Francisco PD650-877-8900#2NOn 3/15/23 2:43 PM, Core-Mark driver activated their Citadel mobile emergency FOB during a delivery stop at 7-Eleven, 1136 Mission Rd, South San Francisco, CA 940808. Security dispatched South San Francisco PD to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated their Citadel Escort FOB due to an attempted robbery at his 7-Eleven delivery stop. The Core-Mark driver was followed by suspects in a black Ford SUV who attempted to rob him at the 7-Eleven. South San Francisco PD officers arrived on scene and contacted the Core-Mark driver. The driver was safe and not harmed. The description of the vehicle will be distributed amongst drivers to be on the lookout.https://goo.gl/maps/UR2A2LUkDofQe4hr9
4/7/23 1:47 PM33.851160, -84.213890Shell, 4108 Lawrenceville HwyTuckerGA30084Battery to Core-Mark EmployeeCore-Mark Rockmart318Dekalb County Public Safety404-294-2911SMNOn 3/15/23 2:43 PM, Core-Mark driver Cameron Bayne activated his Citadel mobile emergency FOB during a delivery stop at Shell, 4108 Lawrenceville Hwy, Tucker, GA 30084. Security dispatched Dekalb County Public Safety to the activation location.Citadel Fleet Safety Jim Rennie advised Core-Mark driver Cameron Bayne activated his Citadel Escort FOB due to an altercation with a person during his Shell delivery stop. Core-Mark driver Bayne encountered Cofer Brothers store employee Muhammed Alam who was yelling and acting irate toward him. Mr. Alam threw a plastic bin at driver Bayne and struck him in the leg. Dekalb County Officer Alvarado arrived on scene and contacted driver Bayne. Officer Alvarado filed a simple battery report, case # 23-030178. Core-Mark driver Bayne was safe.https://goo.gl/maps/YNVyh4Gkd3n7RkaP6
4/14/23 4:43 AM37.909720, -121.223430AMPM Convenience Store, 4855 Golden State Hwy, CA-99StocktonCA95215RobberyCore-Mark West Sacramento1471Stockton PD209-937-8377U/ANOn 4/14/23 4:43 AM, Core-Mark driver activated their Citadel mobile emergency FOB during a delivery stop at AMPM Convenience Store, 4855 Golden State Hwy, CA-99, Stockton, CA 95215. Security dispatched Stockton Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB due to unauthorized persons in the vicinity of his AMPM Convenience Store delivery. The Core-Mark encountered two unauthorized males that approached him while he was unloading the rear of this trailer and the suspects took cartons of cigarettes. The suspects did not appear to be armed and there was no violence directed at the Core-Mark driver during the robbery. Stockton PD Officer Groves and Ahm arrirved on scene and contacted the Core-Mark driver. The Core-Mark driver was safe following the incident. Officer Ahm appreciated the partnership between law enforcement, Core-Mark, and the Citadel security/safety technology used to help protect drivers. Officers filed robbery police report# 23-11814.https://goo.gl/maps/xDV8YkDJAr7xPxQ39
5/24/23 9:07 AM36.183559, -86.275490PFG, 825 Maddox-Simpson PkwyLebanonTN37090Mediical EmergencyPFG Customized TN1340 Front Desk 2-Way Voice EnabledWilson County Emergency Management615-444-8777U/ANOn 5/24/23 9:07 AM, PFG Customized activated their Citadel mobile emergency two-way FOB at PFG Customized, 825 Maddox-Simpson Pkwy, Lebanon, TN 37090. Security dispatched Lebanon PD to the activation location.Citadel Fleet Safety Jim Rennie advised PFG Customized activated their Citadel Escort front desk 2-way voice enabled FOB upon encountering an associate experiencing a medical emergency at PFG Customized. Lebanon EMS officer Mike Turner, the fire chief, and other EMS personnel arrived on scene and made contact with PFG associate Michael Johnson. Officer Turner observed Mr. Johnson was flush, pale in appearance, complaining of hot flashes and a lost sense of feeling. Mr. Johnson was also very agitated that EMS was trying to assist him and passed out on one occasion. PFG team associate Dustin Griffin and others attempted to assist in positioning Mr. Johnson on a gurney. There was difficulty doing so as Mr. Johnson was full of adrenaline from lack and sleep the night before and drinking two high-energy drinks. Once in the ambulance, Mr. Johnson became combative as he was being transported to Vanderbilt County Hospital; a sedative injection was needed to calm him down. Mr. Johnson is being evaluated at the hospital.https://goo.gl/maps/MpR3fSfedVwX2wed6
6/9/23 4:49 AM39.739738, -104.978439SliceWorks, 700 E Colfax AveDenverCO80203Assault of a Homeless Man / Good Samaritan ActPFS Denver0356Denver 911 Communications Center720-913-2099U/ANOn 6/9/23 4:49 AM, Performance Foodservice driver activated their Citadel mobile emergency FOB during a delivery stop at SliceWorks, 700 E Colfax Ave, Denver, CO 80203. Security dispatched Denver PD to the activation location.Citadel Fleet Safety Jim Rennie advised the Performance Foodservice driver activated his Citadel Escort FOB upon encountering an injured homeless man at his SliceWorks delivery stop. The PFS driver came upon a homeless man who had been assaulted and had a bleeding gash in his head. The homeless man asked for assistance obtaining medical care. The PFS driver, acting in a good Samaritan role, activated his Escort FOB and Denver PD Officer M. Sanchez arrived immediately thereafter. Officer Sanchez had contacted EMS in route and they arrived promptly. EMS personnel assessed the homeless man and transported him to Denver Health for medical attention and care. The PFS driver was safe and able to complete his delivery duties. Officer Sanchez filed case# 23-304832 for further investigation into the assault.https://goo.gl/maps/Z2TWNu9vzg1RmEnZ9
8/1/23 3:06 AM38.845680, -76.927120Popeyes Louisiana Kitchen, 4621 Silver Hill RdSuitland-Silver HillMD20746Suspicious Vehicle & PersonsPFS Manassas1806Prince George's County Police Department301-352-1299PP253NOn 8/1/23 3:06 AM, the Performance Foodservice driver activated their Citadel mobile emergency FOB during a delivery stop at Popeyes Louisiana Kitchen, 4621 Silver Hill Rd, Suitland-Silver Hill, MD 20746. Security dispatched Prince George's County Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Performance Foodservice driver activated their Citadel Escort FOB after observing a suspicious vehicle at his Popeyes Louisiana Kitchen delivery stop. The PFS driver saw an unauthorized vehicle with four occupants parked in the Popeyes parking lot. The driver was concerned for his personal safety. Prince George's County PD Officer Wilson arrived on scene and contacted the PFS driver. Officer Wilson confronted the suspicious vehicle occupants and directed them to depart the area and not return. The PFS driver was safe and able to complete his delivery duties.https://goo.gl/maps/aPqG3oyuvF4XZrWK6
10/19/23 3:25 PM38.804469, -90.649760Highway 79 N near Turner Blvd exitSt. PetersMO63376Medical Emergency/Mental Health CrisisVistar Kansas City0934St. Peters PD636-278-2222U/ANOn 10/19/23 3:25 PM, Vistar of Kansas City driver activated his Citadel mobile emergency FOB during delivery stops on Highway 79 near Turner Blvd exit, St. Peters, MO 63376. Security dispatched St. Peters PD to the activation location.Citadel Fleet Safety Jim Rennie advised the Vistar of Kansas City driver activated his Citadel Escort FOB after experiencing mental health concerns during his delivery stops. The Vistar driver was proactive in reaching out for help as he was not feeling comfortable in his current state. St. Peters PD Officer Copeland arrived on scene and contacted the Vistar driver. Officer Copeland assessed the situation and communicated in a professional and helpful manner with the Vistar driver. Vistar manger Matt also arrived on site, adding a measure of stability to the proceedings. It was determined the Vistar driver needed professional mental help and was transferred directly to SSM Health St. Joseph Hospital in safe condition.https://maps.app.goo.gl/rRwgtVVPjNaGPaEw5
1/20/24 12:33 AM34.107110, -117.352530Church's Chicken, 912 E Foothill BlvdRialtoCA92376Suspicious Person/Trespassing - ARRESTCustomized SHAFTER0541San Bernardino Police Department909-875-3210#3YOn 1/20/24 12:33 AM, the PFG Customized driver activated their Citadel mobile emergency FOB during a delivery stop at Church's Chicken, 912 E Foothill Blvd, Rialto, CA 92376. Security dispatched San Bernardino Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the PFG Customized driver activated their Citadel Escort FOB due to an unauthorized person at his Church's Chicken delivery stop. The PFG driver encountered a homeless male who walked into the restaurant behind him as he was delivering product. The homeless male would not leave and his behavior lead to the PFG driver feeling his personal safety could be at risk. San Bernardino PD Officer Romano arrived on scene and contacted the PFG driver. Officer Romano located the homeless male and determined his behavior warranted arrest, so the officer took the man into custody. The PFG driver was safe and able to complete his delivery duties.https://maps.app.goo.gl/5UvAMPmu1RGrWeTc8
1/25/24 4:49 AM36.183559, -86.275490Performance Food Group - Customized, 825 Maddox-Simpson PkwyLebanonTN37090Medical EmergencyPFG Customized TN1340 LebanonWilson County Emergency Management615-444-8777U/ANOn 1/25/24 4:49 AM, PFG Customized activated their Citadel mobile emergency two-way FOB at PFG Customized, 825 Maddox-Simpson Pkwy, Lebanon, TN 37090. Security dispatched Wilson County Emergency EMTs to the activation location.Citadel Fleet Safety Jim Rennie advised PFG Customized activated their Citadel Escort front desk 2-way voice enabled FOB upon encountering an associate experiencing a medical emergency at PFG Customized. Wilson County EMT personnel Austin Barret, Jacob Asher, and John Cross arrived on scene and made contact with PFG associate Gerarldo Martinez in the warehouse area. EMT performed a medical assessment of Mr. Martinez and he declined transport to a local hospital. Due to HIPPA privacy rules, a limited amount of health-related information was able to be retrieved for final disposition of Mr. Martinez.https://maps.app.goo.gl/byK62DYY9hf7weup6
4/16/24 5:30 AM37.867290, -121.637930Valero, 15031 Byron HwyByronCA94514RobberyCore-Mark Hayward1644Contra Costa County Sheriff's Office925-646-1697#100NOn 4/16/24 5:30 AM, the Core-Mark driver activated their Citadel mobile emergency FOB during a delivery stop at Valero, 15031 Byron Hwy, Byron, CA 94514. Security dispatched Contra Costa County Sheriff's Office to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB due to experiencing a robbery at his Valero delivery stop. The Core-Mark driver had 8 cases of cigarettes, valued at $24,000, stolen from his inventory during his stop at Valero. Contra Costa County Sheriff's Deputy McGinnis (badge #71772) arrived on scene and contacted the Core-mark driver. Deputy McGinnis performed an interior and exterior sweep of the business, deeming it all clear at 6:25AM. Deputy McGinnis filed robbery case #24-4017. Citadel's Jim Rennie received a follow-up to the incident from Contra Costa County Sergeant Daniels. The Sheriff's Office has a physical description of the suspects who robbed the driver along with their clothing and the vehicle associated with the crime. An active search is underway. The Citadel portal shows the driver and device #1644 are back on route.https://maps.app.goo.gl/xiBG19pbzhRYP4Yv7
4/27/24 1:45 AM38.818880, -77.000700Popeye's Louisiana Kitchen, 5151 Indian Head HwyOxon HillMD20745Attempted RobberyPFS Manassas1808Prince George County Police202-265-9100U/ANOn 4/27/24 1:45 AM, the Performance Foodservice driver activated their Citadel mobile emergency FOB during a delivery stop at Popeyes Louisiana Kitchen, 5151 Indian Head Hwy, Oxon Hill, MD 20745. Security dispatched Prince George County Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Performance Foodservice driver activated their Citadel Escort FOB upon experiencing an attempted robbery at his Popeye's Louisiana Kitchen delivery stop. Prince George County PD Officer Gladden arrived on scene and contacted the PFS driver. The suspect was an Black male, approximately 20 years old, wearing black clothing and brandishing a handgun. The restaurant was described as having poor exterior lighting and in a rough neighborhood. Officer Gladden filed case #24-0023976 . If additional information is found, Officer Gladden will update Jim Rennie.https://maps.app.goo.gl/NnAE3DbT7Jd1eAhf9
5/7/24 7:55 AM37.573010, -121.884850Sunol Super Stop, 3004 Andrade RdSunolCA94586RobberyCore-Mark Hayward1670Alameda County Sheriff's Office510-667-7721D309NOn 5/7/24 7:55 AM, the Core-Mark driver activated their Citadel mobile emergency FOB during a delivery stop at Sunol Super Stop, 3004 Andrade Rd, Sunol, CA 94586. Security dispatched Alameda County Sheriff's Office to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver Jose activated his Citadel Escort FOB due to experiencing a robbery at his Sunol Super Stop delivery stop. Officers Wilson and Sylvia arrived on scene and contacted Core-Mark driver Jose. The suspects were four Black males, three in the Core-Mark trailer and one driving the getaway vehicle. No vehicle description was provided and officers are awaiting camera footage from the Sunol Super Stop. Officers filed report # 24-005961 and Core-Mark driver Jose was safe.https://maps.app.goo.gl/19WMHYd9TjWP9VRG9
5/24/24 5:37 AM37.686100, -122.139442Arco, 712 Lewelling BlvdSan LeandroCA94579RobberyCore-Mark Hayward1982San Leandro Police Department510-638-2123U/ANOn 5/24/24 5:37 AM, the Core-Mark driver activated their Citadel mobile emergency FOB during a delivery stop at Arco, 712 Lewelling Blvd, San Leandro, CA 94579. Security dispatched San Leandro Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB due to experiencing a robbery at his Arco delivery stop. The Core-Mark driver described three Black males, wearing all black with black masks, stole 9 totes of cigarettes valued at $1,000 each. The suspects drove away in a vehicle known to local police and had a tracking device. The same vehicle was also used in a prior day's Core-Mark truck robbery in Palo Alto. San Leandro PD Officer Leclaire arrived on scene and contacted the Core-Mark driver. Officer Leclaire filed case report # 2024-18785. The Core-Mark was safe.https://maps.app.goo.gl/yJSzYKyhae5CAnp36
6/4/24 2:42 AM38.900060, -76.988620Popeyes Louisiana Kitchen, 1251 H St NEWashingtonDistrict of Columbia20002RobberyPFS Manassas1815Washington DC Police Deparment202-727-4383U/ANOn 6/4/24 at 2:42 AM, the Performance Foodservice driver activated his Citadel mobile emergency FOB during a delivery stop at Popeyes Louisiana Kitchen, 1251 H St NE, Washington, DC 20002. Security dispatched the Washington DC Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Performance Foodservice driver activated his Citadel Escort FOB upon experiencing a robbery at his Popeyes Louisiana Kitchen delivery stop. The PFS driver was robbed of products and the suspect appeared to have a firearm concealed under his sweatshirt. The driver feared for his safety when the suspect climbed into the back of the trailer and attempted to steal boxes of chicken. The driver told the suspect the boxes were frozen and the suspect took a case of strawberry jam valued at $30 instead. Washington DC PD Officer Ferrara arrived on scene and contacted the PFS driver. Pictures of the suspect have been uploaded to evidence.com and the Washington DC PD case # is 24084347. The PFS driver was safe and able to complete his delivery duties. https://maps.app.goo.gl/JKcS13KD2BVRNRZUA
6/7/24 8:11 AM36.941181, -119.793983Arco, 10512 CA-41MaderaCA93636RobberyCore-Mark Bakersfield1001Madera Police Deparment559-675-4220 / 559-675-7770U/ANOn 6/7/24 at 8:11 AM, the Core-Mark Foodservice driver activated his Citadel mobile emergency FOB during a delivery stop at Arco, 10512 CA-41, Madera, CA 93636. Security dispatched the Madera Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark Foodservice driver activated his Citadel Escort FOB upon experiencing a robbery at his Arco delivery stop. The Core-Mark driver was robbed of cigarettes and activated his Citadel FOB to summon law enforcement assistance. Madera PD Officer Hall arrived on scene and contacted the Core-Mark driver. Officer Hall filed theft report # 24-002782 and local law enforcement will be on the lookout for suspects. The Core-Mark driver was safe and able to complete his delivery duties.https://maps.app.goo.gl/ZwKQv1mDoDYeuh3cA
6/19/24 8:07 AM35.346760, -119.048900Howard's Mini Mart, 4201 Belle TerBakersfieldCA93309RobberyCore-Mark Bakersfield1878Bakersfield Police Department661-327-7111#277NOn 6/19/24 at 8:07 AM, the Core-Mark driver activated his Citadel mobile emergency FOB during a delivery stop at Howard's Mini Mart. Security dispatched the Bakersfield Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB upon experiencing a robbery at his Howard's Mini Mart delivery stop. The Core-Mark driver encountered three Black males wearing ski masks pulling up in a gray SUV with the rear of the vehicle facing the business. Two males went to the back of the Core-Mark trailer and passed cartons of cigarettes to the vehicle's driver. In total, the suspects stole 60 cartons valued at $6,500. The Core-Mark driver activated his Citadel FOB to summon police assistance and Bakersfield PD Officer Perez arrived on scene and contacted the driver. Officer Perez filed grand theft report # 24-128361. Police will be on the lookout for the suspect's vehicle. Officer Perez stated he would introduce Citadel Fleet Safety Jim Rennie to the Bakersfield PD crime unit personnel in charge of decoy operations.https://maps.app.goo.gl/WifSuf62gAquk5AS7
9/6/24 2:59 AM35.714790, -83.513481Ripley's Aquarium of the Smokies, 88 River RdGatlinburgTN37738Dangerous WildlifePFS Knoxville2276Gatlinburg Police Department865-436-5181#561NOn 9/6/24 at 2:59 AM, the PFS driver activated his Citadel mobile emergency FOB during a delivery stop at Ripley's Aquarium of the Smokies, 88 River Rd, Gatlinburg, TN 37738. Security dispatched the Gatlinburg Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the PFS driver activated his Citadel Escort FOB upon encountering wildlife during his Ripley's Aquarium of the Smokies delivery stop. The PFS driver observed a bear come within close proximity to him that could be considered dangerous close. The PFS driver felt his personal safety could be at risk. Gatlinburg PD Officer Reno arrived on scene and contacted the PFS driver. Officer Reno cleared the bear from the immediate area. Officer Reno advised the PFS to follow similar emergency FOB activations for future occurrences as there are numerous bears nearby. The PFS driver was safe and able to complete his delivery duties.https://maps.app.goo.gl/mBcDRthYDQnrm3M6A
9/27/24 4:14 AM33.987560, -118.212790Circle K, 5941 State StHuntington ParkCA90255Robbery & ArrestCore-Mark Los Angeles1603Huntington Park Police Department323-587-5211#5561YOn 9/27/24 at 4:14 AM, the Core-Mark driver activated his Citadel mobile emergency FOB during a delivery stop at Circle K, 5941 State St, Huntington Park, CA 90255. Security dispatched the Huntington Park Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB while being robbed at his Circle K delivery stop. The Core-Mark driver was robbed by two male suspects wearing all-black clothing. One robber pushed the Core-Mark driver off of the ramp, causing him to sprain his ankle. Huntington Park PD Officer Madrigal responded to the scene and officers were able to catch up to the suspect's vehicle, a Toyota Rav4. Officers apprehended the suspects and arrested them for robbery and evading arrest. Along with the arrest, $13,000 in stolen products was recovered. Huntington Park report # 24-04751 filed.https://maps.app.goo.gl/2BxsbmfuENhbfzqx9
10/18/24 3:41 AM38.921959, -76.952393Five Guys, 2490 Market St NEWashingtonDC20018Suspicious ActivityPFS Manassas1816Washington DC Police Department202-698-0150135761NOn 10/18/24 at 3:41 AM, the Performance Foodservice driver activated his Citadel mobile emergency FOB during a delivery stop at 2490 Market St NE, Washington, DC 20018. Security dispatched the Washington DC Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised that the Performance Foodservice driver activated his Citadel Escort FOB upon observing business damage near his Five Guys delivery stop. The PFS driver noticed broken glass to two businesses adjacent to the Five Guys restaurant. Washington DC PD Sergeant Querisama arrived on scene and contacted the PFS driver. Sergeant Querisama contacted the businesses' keyholders to advise them to secure their property. The PFS delivery driver was safe and able to complete his delivery duties.https://maps.app.goo.gl/n3eDJs413Q9fMXDz5
12/20/24 3:13 AM33.448681, -112.047390Circle K, 1602 E Washington StPhoenixAZ85034Suspicious PersonCore-Mark Tolleson1686Phoenix Police Department602-262-6151#A6492NOn 12/20/24 at 3:13 AM, the Core-Mark drivers activated their Citadel mobile emergency FOB during a delivery stop at Circle K, 1602 E Washington St, Phoenix, AZ 85034. Security dispatched the Phoenix Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark drivers activated their Citadel Escort FOB after encountering a suspicious male at their Circle K delivery stop. The Core-Mark drivers observed an unauthorized male hitting the side of their Core-Mark trailer and yelling while acting peculiarly. The Core-Mark drivers felt their safety could be at risk. Phoenix PD Officer Armenta, badge # 11670, arrived on scene and contacted the Core-Mark drivers. Officer Armenta performed an interior and exterior search of the building, deeming the area safe. The Core-Mark drivers were able to complete their delivery stop. Phoenix PD incident # 1865667 filed.https://maps.app.goo.gl/3atu99AaSq9YqCPM8
1/9/25 11:57 AM37.998409, -121.820686Dave's Liquors, 1008 Fitzuren RdAntiochCA94509RobberyCore-Mark Hayward1653Antioch Police Department925-778-3911# 6794NOn 1/9/25 at 11:57 AM, the Core-Mark driver activated his Citadel mobile emergency FOB during a delivery stop at Dave's Liquors, 1008 Fitzuren Rd, Antioch, CA 94509. Security dispatched the Antioch Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB after being robbed during his Dave's Liquors delivery stop. The Core-Mark driver was robbed by five males who stole six totes of cigarettes. Antioch PD Officer Angeleni arrived on scene and contacted the Core-Mark driver. Antioch PD has a description of the make, model, and year of the vehicle used in the robbery. A BOLO (be-on-the-lookout) was issued, and case # 25-258 was filed. The driver was safe following the ordeal. Unfortunately, onboard decoy device #3777, which provides live tracking, exhausted its battery at 6:45 AM earlier in the day and may have been stolen. Citadel and Core-Mark will review the process and collaborate on a fix.https://maps.app.goo.gl/kFQqHvpn52jECXbV8
1/14/25 12:29 PM38.012812, -121.829289Arco, 1800 W 10th StAntiochCA94509RobberyCore-Mark Hayward1644Antioch Police Department925-778-3911# 4500NOn 1/14/25 at 12:29 PM, the Core-Mark driver activated his Citadel mobile emergency FOB during a delivery stop at Arco, 1800 W 10th St, Antioch, CA 94509. Security dispatched the Antioch Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB after being robbed during his Arco delivery stop. The Core-Mark driver was robbed of cigarette inventory valued over $20,000. A suspect was paid $4,000 to commit the robbery and sell them outside the business. Antioch PD Detective Arturo Becerra arrived on scene and contacted the Core-Mark driver. Detective Becerra has obtained video footage related to the incident and witness statements. Detective Becerra has identified suspects located at 177 Alberts Street. The address will be under surveillance with anticipation of arrests during the week. Detective Becerra is familiar with the vehicles located at the residence. Retail Crime Case # 25-0358 was filed and the Citadel FOB is being housed at the Antioch Police Department as evidence. Core-Mark employees will be going to the police station to recover stolen product valued at $20,000. Technology involved: Core-Mark Hayward #1644 driver safety device, Core-Mark Hayward DECOY device #3798.https://maps.app.goo.gl/mNFuxV8TE21exFfu9
2/10/25 11:11 AM37.998826, -121.822232ARCO, 2610 Contra Loma BlvdAntiochCA94509Robbery / Property RetrievalCore-Mark HaywardDriver Device 1983 / Decoy Device 3782Antioch Police Department925-778-39114704NOn 2/10/25 at 11:11 AM, the Core-Mark driver activated his Citadel mobile emergency FOB during a delivery stop at Arco, 2610 Contra Loma Blvd, Antioch, CA 94509. Security dispatched the Antioch Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB after being robbed during his Arco delivery stop. The Core-Mark driver was held up by four suspects driving a 2019 Honda Accord. The suspects stole cigarettes along with a carton of Marlboro Gold containing the Citadel decoy tracking device. Antioch PD Officer Lorno, badge #6819, arrived on scene and contacted the Core-Mark driver; case #25-1152 filed. The collaboration of Officer Lorno, Detective Becerra, Citadel's Jim Rennie, and Core-Mark Hayward staff led to the location of the suspects' car along with $7,300 in stolen cigarettes being found abandoned near 4560 Doe Way, Antioch, CA 94531. A BOLO (be-on-the-lookout) was issued for the suspects. The investigation theory is the criminals knew local law enforcement were wise to their location so they abandoned the vehicle and fled on foot. The vehicle, stolen product, and decoy device are being held at the Antioch Police Department for evidence. https://maps.app.goo.gl/wxzZwgtyKXL3eoH5A
3/27/25 2:27 PM37.934232, -122.0738557-Eleven, 601 Patterson BlvdPleasant HillCA94523Robbery & ARRESTCore-Mark West Sacramento2178Pleasant Hill Police Department925-288-4600U/AYOn 3/27/25 at 2:27 PM, the Core-Mark drivers activated their Citadel mobile emergency FOB during a delivery stop at 7-Eleven, 601 Patterson Blvd, Pleasant Hill, CA 94523. Security dispatched the Pleasant Hill Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark drivers activated their Citadel Escort FOB after being robbed during their 7-Eleven delivery stop. Several suspects stole multiple cartons of cigarettes from the trailer; no weapons were used in the robbery. The suspects fled the scene in a stolen vehicle and Pleasant HIll PD located the vehicle traveling on Highway 4 near Concord. With the assistance of a police helicopter, the vehicle continued to the city of Antioch, where the vehicle stopped near Fremont Elementary School. Four suspects abandoned the vehicle and fled on foot. In coordination with Antioch Police, Pittsburg Police, the Sheriff's Office, and the helicopter, law enforcement set up a perimeter. All four adult suspects were apprehended and arrested. The incident is an active investigation and authorities asked the publice to contact the Pleasant Hill Investigations Bureau with pertinent information. Pleasant Hill PD Detectives Wilhite and Chavez are involved in the investigation.https://maps.app.goo.gl/6zryJamSQErJYYoU6
4/7/25 8:30 AM37.527757, -121.982733AMPM, 5012 Stevenson BlvdFremontCA94538Mutual CombatCore-Mark Hayward1658Fremont Police Deparment510-791-420015949NOn 4/7/25 at 8:30 AM, the Core-Mark driver activated his Citadel mobile emergency FOB during a delivery stop at AMPM, 5012 Stevenson Blvd, Fremont, CA 94538. Security dispatched the Fremont Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB after witnessing a physical altercation at his AMPM delivery stop. The Core-Mark driver thought the fight could move to his immediate area, and his safety could be at risk. Fremont PD Officer Rico arrived on scene and contacted the Core-Mark driver. Officer Rico settled the fight and filed case # 25-0407009; threatening bodily harm.https://maps.app.goo.gl/hny9UsdPz11CEcw46
4/10/25 1:22 AM39.319418, -77.851678Five Guys, 38 Joshua M. Freeman BlvdRansonWV25438Suspicious Individual & ARRESTPFG Customized Manassass1817Ranson Police Department304-725-70361912YOn 4/10/25 at 1:22 AM, the PFG Customized driver activated their Citadel mobile emergency FOB during a delivery stop at Five Guys, 38 Joshua M. Freeman Blvd, Ranson, WV 25438. Security dispatched the Ranson Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the PFG Customized driver activated his Citadel Escort FOB after encountering a hostile homeless man during his Five Guys delivery stop. The PFG Customized driver discarded some trash in a dumpster where a homeless man was present. The irate homeless man jumped out of the dumpster and threatened to kill the driver. The homeless man also threatened other persons in the immediate area, and the incident was deteriorating quickly. Ranson PD Corporal Brown arrived on scene with other officers and contacted the PFG Customized driver. Corporal Brown questioned the homeless man who would not comply, failed to provide identification, and mumbled dangerous threats. Corporal Brown took the suspect into custody to the local jail and charged him with obstructing justice and threatening bodily harm; case # 2RN03984. Ranson PD officers remained on scene until the PFG Customized driver completed his delivery duties, ensuring he was safe. Corporal Brown later expressed her gratitude for the PFG Customized driver activating his Citadel personal safety device.https://maps.app.goo.gl/Yu7ncBCXCx7V89DTA
5/20/25 4:58 AM35.931728, -84.020798Denton's Burgers & Fun Foods, 6914 Kingston PikeKnoxvilleTN37919Suspicious PersonPFS Tennessee2283Knox County E9-1-1865-215-4010#73NOn 5/20/25 at 4:58 AM, the PFS driver activated their Citadel mobile emergency FOB during a delivery stop at Denton's Burgers & Fun Foods, 6914 Kingston Pike, Knoxville, TN 37919. Security dispatched the Knoxville Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised that the PFS driver activated his Citadel Escort FOB after encountering a suspicious male at his Denton's Burgers & Fun Foods delivery stop. The PFS driver had a homeless man approach him, acting peculiarly and asking an unusual number of questions. The PFS driver felt it was best for his safety to activate his Citadel device. Knoxville PD Officer Jory, badge # 4259, arrived on the scene and contacted the PFS driver. Officer Jory cleared the scene and the PFS driver was safe and able to complete his delivery duties.https://maps.app.goo.gl/5eyHrJ1VTtmomCRw5
5/21/25 3:46 AM35.981890, -83.9294011202 N Central StKnoxvilleTN37917Medical Emergency / Good Samaritan ActPFS Tennessee2393Knox County E9-1-1865-215-4010728NOn 5/21/25 at 3:46 AM, the PFS driver activated their Citadel mobile emergency FOB during a delivery stop at 1202 N Central St, Knoxville, TN 37917. Security dispatched the Knoxville Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised that the PFS driver activated his Citadel Escort FOB after encountering a homeless man needing medical assistance at his delivery stop. Knoxville PD unit 62D and local EMS arrived on scene and contacted the PFS driver. Medical care was rendered to the homeless man, and it was unknown whether a ambulance transport was needed for further treatment due to HIPAA privacy laws. Credit was given to the PFS driver for his Good Samaritan act of quickly activating his safety device and seeking care for the homeless man. https://maps.app.goo.gl/3tjBnVbZSiKmz8919
5/23/25 3:15 AM40.796459, -81.420900Bob Evans, 4008 Tuscarawas St WCantonOH44708Suspicious MalePFG Customized Indiana1994Canton Police Department330-649-5800#2689NOn 5/23/25 at 3:15 AM, the PFG Customized driver activated his Citadel mobile emergency FOB during a delivery stop at Bob Evans, 4008 Tuscarawas St W, Canton, OH 44708. Security dispatched the Canton Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised that the PFG Customized driver activated his Citadel Escort FOB after encountering a suspicious male at his Bob Evans delivery stop. The PFG driver had an unknown man on a motorcycle suspiciously circling his truck. The PFG driver felt threatened by the man's actions. Canton PD Officer Yepes (badge #211) and Clark (badge #200) arrived on scene and contacted the PFG driver. The officers performed an interior and exterior search of the restaurant. Another officer located the suspicious male on the motorcycle and pulled him over for questioning. The man on the motorcycle stated the reason he was circling the PFG truck was he was searching for his cell phone. Officers felt the man's response was untruthful, but did not have probable cause to detain or arrest him. The PFG driver was safe and able to complete his delivery duties.https://maps.app.goo.gl/oZFBygR9DPZSd3gM7
9/25/25 1:44 PM36.183559, -86.275490825 Maddox-Simpson PkwyLebanonTN37090Medical EmergencyPFG Customized TN1340 Front Desk 2-Way Voice EnableLebanon Police Department615-444-2323U/ANOn 9/25/25 at 1:44 PM, PFG Customized activated their Citadel mobile emergency two-way FOB at PFG Customized, 825 Maddox-Simpson Pkwy, Lebanon, TN 37090. Security dispatched Wilson County Emergency EMTs to the activation location.Citadel Fleet Safety Jim Rennie advised PFG Customized activated their Citadel Escort front desk 2-way voice-enabled FOB upon encountering an associate experiencing a medical emergency at PFG Customized. A male selector associate had chest pains that were worsening in nature. He was sweating profusely, having difficulty breathing, and threw up in the restroom. Justin Griffen, a teammate of the associate, activated the Citadel FOB to summon help. Wilson County EMS arrived on scene, took the associate's vital signs, and recommended he be transported to the hospital by ambulance for further care and evaluation. The associate refused further medical treatment and EMS departed the scene.https://maps.app.goo.gl/5ye686S9zE6JF6NF9
12/16/25 1:58 PM38.613467, -90.044597I-64 EastCaseyvilleIL62232Vehicle AccidentVistar Kansas City0934St. Clair County Sheriff's Department618-346-3990#19598NOn 12/16/25 at 1:58 PM, the Vistar driver activated his Citadel mobile emergency FOB while traveling on I-64 East, Caseyville, IL 62232. Security dispatched the St. Clair County Sheriff's Department to the activation location.Citadel Fleet Safety Jim Rennie advised that the Vistar driver activated his Citadel Escort FOB after a part dislodged from his tractor-trailer while traveling on I-64 East in Caseyville, IL. A vehicle driving behind the Vistar driver ran over the part and experienced flat tire(s). All drivers were safe and roadside assistance arrived to assist. St. Clair County Sheriff's Department Deputy Howell, badge #560, arrived on scene and contacted the Vistar driver.https://maps.app.goo.gl/YhCX2mYzrjkadPbBA
3/6/26 1:23 PM41.506352, -87.851398BP, 16 W Lincoln HwyFrankfortIL60423Preventive MeasureCore-Mark Chicago2982Frankfort Police Department815-469-9435U/ANOn 3/6/26 at 1:23 PM, the Core-Mark driver activated his Citadel mobile emergency FOB during a delivery stop at BP, 16 E Lincoln Hwy, Frankfort, IL 60423. Security dispatched the Frankfort Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB at his BP delivery stop. The Core-Mark driver had been robbed at the business during previous stops and wanted to summon police assistance to ensure his safety. Frankfort PD Officer Devallas, badge # 2228, arrived on scene and contacted the Core-Mark driver. Offer Devallas deemed the area clear and safe for the driver to continue his delivery duties.https://maps.app.goo.gl/GHydUx2XaPU1rjq47
3/6/26 1:33 PM41.557580, -87.851164Gas N Wash, 18301 LaGrange RdTinley ParkIL60487Preventive MeasureCore-Mark Chicago2965Tinley Park Police Department708-444-5300#877NOn 3/6/26 at 1:33 PM, the Core-Mark driver activated his Citadel mobile emergency FOB during a delivery stop at Gas N Wash, 18301 LaGrange Rd, Tinley Park, IL 60487. Security dispatched the Tinley Park Police Department to the activation location.Citadel Fleet Safety Jim Rennie advised the Core-Mark driver activated his Citadel Escort FOB at his Gas N Wash delivery stop. The Core-Mark driver had been robbed at the business during previous stops and wanted to summon police assistance to ensure his safety. Tinley Park PD Officer Andrews, badge #61, arrived on scene and contacted the Core-Mark driver. Officer Andrews assessed that the area was clear, and the Core-Mark driver was safe to continue his delivery duties.https://maps.app.goo.gl/hrviMGSrR4eLwEYUA
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